MARQUISE BRACELET

Shipping Policy

1. Delivery Time:

Standard delivery: 2-5 business days within Pakistan.

 

 

      2.Shipping Charges:

 Free Shipping Across Pakistan

 

3. Order Tracking:

Once your order is shipped, you will receive a tracking ID via email or SMS to monitor your delivery.

 

4. Shipping Partners:

 We collaborate with trusted courier services to ensure timely and safe delivery.

 

Exchange Policy

1. Eligibility for Exchange:

 Items must be unworn, undamaged, and in their original packaging.

 Exchanges are accepted within 7 days of receiving the product.

 

2. Non-Exchangeable Items:

 Custom-designed items, earrings, or discounted products are non-exchangeable due to hygiene and promotional reasons.

 

3. Exchange Process:

Contact our customer service team via email at fidaonline.official@gmail.com or WhatsApp at +923279450433

 Provide your order number and reason for the exchange.

 Once approved, you will need to ship the item back to us.

 

4. Inspection and Approval:

 Upon receiving the item, our team will inspect it. If it meets the criteria, we will process the exchange within 5 business days.

 

5. Return Shipping Costs:

 The customer is responsible for return shipping costs unless the item is defective or incorrect.

 Contact Us

 For any queries or assistance, please email us at fidaonline.official@gmail.com or WhatsApp: +923279450433